It’s All About Trust
For nearly 30 years, Kitchen Expo has been one of the most trusted sources for cabinetry and countertops by bringing the customer experience to a whole new level. Brian Gordon, president of Kitchen Expo, has built his company on expertise with a highly educated and trained staff who are specialists in the brands they carry including UltraCraft, Kraftmaid, Aristokraft, Decora and Signature by Omega Custom. Having a select group of strictly American-made brands means that Kitchen Expo is able to build strong alliances with these companies, stay current and accurate with the latest innovations of these cabinetry lines, buy in large volume and, ultimately pass along more savings to their customers.
Gordon has insisted that when it comes to products, Kitchen Expo stands by the theory of Less is More. By focusing on fewer brands and supplementary products, it allows his group to be experts in their field of cabinetry and design. The industry has become highly fragmented with flooring, plumbing, lighting, appliance, and tile stores on every corner … some of which have tried to “fold in” a highly detailed cabinetry section, not to mention the home centers trying to be all things to all people. It’s a huge distraction to your core competency. Kitchen Expo does one thing, and they do it very well. This focus has enabled the staff to engage with their clients, and present with authority and clarity, which ultimately generates a high level of confidence and forges a relationship built on reliability and dependability.
The long-standing belief at Kitchen Expo is that consumers must win; they’re getting the best products at the best prices along with unparalleled service from an organization that really cares about customer satisfaction. Kitchen Expo really delivers on that promise. In addition, their long track record of community service has served to lend credibility in the marketplace, which Gordon believes has in large part contributed to his company’s longevity. When it comes to remodeling the kitchen, the true heart of the home, there is no better place to turn to than Kitchen Expo to deliver on its promise!
